Clear expectations for each job
The U Standard connects what was agreed, the record of the work and the person responsible for following up. It is Spruce’s way of keeping the work accountable, rather than a separate industry accreditation.
Past visits and upcoming bookings
Use your own portal to see completed and upcoming visits. You can request a move, postponement or cancellation under the booking’s terms, without starting a new account for every Spruce service.
Checklists, photos and notes
Review the checklist attached to a clean, see recorded work and add notes or photos for the team. Keep the relevant information with the visit rather than spread across separate conversations.
Talk to the people looking after your place
Message your account manager or cleaners from the portal. A change to the work still needs to be confirmed, so a note is useful context rather than an automatic addition to the quote.
Garden care in your Spruce account
Your home.
One familiar place.
Keep garden visits alongside indoor cleaning, windows and other Spruce services. See past and upcoming visits, leave notes and stay in touch with your team.
The U Standard and client portalClear expectations, a record of the work
and someone responsible for following up.
Take a look around your client portal.
Explore a sample home. Open a visit plan or try a message to the team.
Your home care, all together
Kia ora, Jess.
Fictional sample workspace
NEXT VISIT
Garden tidy-up
Visit plan, notes and your Spruce team
✓ Past visits◷ Upcoming care↗ Messages
Talk to Spruce Garden
A little help.
A better place to come home to.
Tell us what needs attention. We will confirm the work and price before booking.